Job Description for a General Manager
Operations

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Are you searching for a job description for a general manager operations? A general manager of operations directs and coordinates the daily business operations for a department, division or small business. Companies of all sizes employ people to work in this capacity.

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Job Description for a General Manager Operations Overview

A general manager of operations is usually the lead manager of a department or division. In some businesses, this position may be in charge of operations for an entire small business. Yet some larger companies employ multiple general managers. The general manager of operations typically reports to either the vice-president, the president of a company, chief operating officer or chief executive officer.

Duties of a General Manager Operations

A job description for a general manager operations job may include the following tasks:

Supervise other managers and staff
Coordinate business operations
Develop business strategies
Work directly with clients
Oversee a budget
Set goals for an entire department or division based on the company's plans
Hiring and firing staff
Make presentations to top executive staff
Develop new business opportunities
Write reports on business operations for the executive staff

Skills Necessary for a General Manager Operations

A general manager of operations needs following skills:

Leadership ability
Team work skills
Work independently without direct supervision
Understanding of how to develop and implement business strategies
Thorough knowledge of company history, culture, identity and goals
Ability to work well with all levels of management, executive leadership and support staff
Able to supervise a large staff of middle management and support staff
Know how to delegate work
Problem-solving and conflict management

As the head of operations, the general manager must understand the corporate identity of her employer. She then uses this information to make sure that her department or division fits corporate identity and meets the goals set by the chief executives. This position may also participate in setting company goals and business strategies.

The job description of a general manager operations also includes supervising middle managers and support staff. An understanding of which business tasks should be delegated to a middle manager and which tasks should be handled personally, is vital to success.

General Manager Operations Credentials

The general manager of operations generally has at least one post-secondary educational degree, but this is not a requirement in every company. The position may also require at least five years of related work and previous management experience. Certain management jobs require a degree and/or training in the company's field. For example, an accounting firm may require the general manager to also be a certified public accountant (CPA).

Required credentials may include:

A Bachelor's degree in business or in a field related to the company's specialty
A Master's degree in business administration (MBA) or a related field
Completion of college level math and business courses such as accounting, financial management or business law
Work experience in lower and middle management
Participation in an executive training program

Salary and Benefits

The size and field of a company determine the salary of a general manager of operations. As upper management, the position usually pays at least $45,000 annually. The salary commonly ranges between $45,000 and $80,000 per year. However, some large companies pay a general manager of operations more. A general manager of operations with a graduate degree can make a six-figure salary at a large company. Many general managers of operations receive additional earnings in the form of stock options, bonuses and benefits such as health and life insurance. Some jobs also have additional perks such as expense accounts and club memberships.

Career Advancement

General managers of operations are often promoted to positions such as vice president, president or even chief executive positions. Career advancement can involve acquiring more education or training on the job. Many companies promote from within, which makes all management, including the general management position, promising jobs for advancement. General managers of small businesses may also go on to hold the same position at a larger company. The general manager operations holds a great deal of potential for career advancement in businesses of all sizes..

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